AceDUET
DUET ভর্তি প্রস্তুতি
24/7 Support Available

যোগাযোগ করুন

আমাদের সাপোর্ট টিম ২৪/৭ আপনার সেবায় প্রস্তুত। যেকোনো প্রশ্ন বা সমস্যায় আমাদের সাথে যোগাযোগ করুন।

32+

Active Students

10+

Courses

< 2h

Response Time

98%

Satisfaction

Get in Touch

Choose your preferred way to reach us. We're here to help!

Office Address

Near Mist More,Joydevpur, Gazipur

Business Hours
Sat - Thu9:00 AM - 10:00 PM
FridayClosed
Email & WhatsApp24/7 Support

Support Departments

Select the department that best matches your inquiry

Technical Support

Technical issues, bugs, and platform problems

tech@aceduet.com Select
Payment Support

Payment issues, refunds, and billing questions

billing@aceduet.com Select
Course Support

Course content, access, and learning-related questions

courses@aceduet.com Select
Partnership Inquiry

Business partnerships, collaborations, and institutional inquiries

partners@aceduet.com Select

Send us a Message

Fill out the form below and we'll get back to you within 24 hours.

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Live Support

Need immediate help? Chat with our support team.

Chat on WhatsApp Email Support
Support Team
Rootlogic
Ass. Accountant
RA
Rashedul Islam
Lead Support Engineer
FA
Fatima Akter
Student Success Manager

Frequently Asked Questions

Find quick answers to common questions

Courses & Learning
How do I enroll in a course?

To enroll in a course, browse our course catalog, select the course you want, and click the "Enroll Now" button. You can pay using various payment methods including bKash, Nagad, or credit/debit cards.

How long do I have access to a course?

Once enrolled, you have lifetime access to the course content. You can revisit the materials anytime, and you will also receive free updates when the course is updated.

Do you provide certificates?

Yes! Upon successful completion of a course, you will receive a verifiable digital certificate. You can download it from your dashboard and share it on LinkedIn or other platforms.

Payment & Pricing
What payment methods do you accept?

We accept bKash, Nagad, Rocket, Visa/Mastercard credit cards, and bank transfers. All payments are processed securely through our payment gateway partners.

Can I get a refund for a course?

Yes, we offer a 7-day money-back guarantee on all courses. If you are not satisfied, contact our support team within 7 days of purchase for a full refund.

Account & Login
How do I reset my password?

Click on the "Forgot Password" link on the login page. Enter your registered email address, and we will send you a password reset link. The link expires after 60 minutes.

General Questions
How do I contact support?

You can reach us through the contact form below, email us at support@aceduet.com, call us at +880 1700-000001, or message us on WhatsApp. Our support team is available 24/7.

What are your business hours?

Our support team is available Saturday to Thursday, 9:00 AM to 10:00 PM (Bangladesh Time). We also provide 24/7 support via email and WhatsApp.

What Students Say

Trusted by thousands of students across Bangladesh

"The Physics course was outstanding. Every concept was explained clearly with real-world examples. The practice problems..."

Fatima Khan
EEE Student

"Mathematics was always my weak subject, but AceDUET's Math course made it my strongest. The shortcut techniques and prob..."

Hasan Mahmud
ME Student

"The Chemistry revision guide was exactly what I needed. Concise, well-organized, and covered all important topics. The f..."

Nusrat Jahan
IPE Student

আজকেই শুরু করুন আপনার DUET প্রস্তুতি

হাজারো শিক্ষার্থীদের সাথে যুক্ত হোন যারা AceDUET এ তাদের স্বপ্ন পূরণ করছে

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